Refund Policy
If a charge from us is wrong, we make it right.
The policy
- Duplicate or accidental charges are always refunded. Just write.
- Memberships can be cancelled any time on the product site and stop renewing at the end of the paid period. If a renewal went through that you did not want, email us within 14 days and we will refund it.
- One-time purchases: if it did not work for you, email us within 14 days of purchase.
- Refunds go back to your original payment method, usually within 5 to 10 business days.
How to reach us
Email us at payments@dictionaryof.com. Include the statement line, the amount, and the date; see about a charge from us for what the statement lines mean.